Raw Paws Pet Food

Raw Paws Pet Food is an ecommerce company that sells raw pet food through their own website and their Amazon store. I interned at Raw Paws for a summer in 2017 and during my internship I had many different roles. My first task was to recreate the employee and policies and procedures manual. I filtered through all existing policies and procedures documents and updated them accordingly and created new product packaging efficiency sheets. This required me to familiarize myself with safety regulations, all of the products, the shipping processes and the company’s atmosphere. For my second task I worked in the customer service segment of the business. I was responsible for calling existing customers with any questions or concerns and I ran the online chat service on their website. Finally, I created some literature pieces for a convention that Raw Paws attended. I used Adobe InDesign (self-taught) and made a number of brochures and package inserts.